Just click any question to see the answer
If you don’t see your question answered here, reach out to us using the contact form below, and we’ll be sure to get back to you.
We don’t offer protected territories as such, however we are developing a street team directory for our website, so if an advertising agency needs a street team they can find you using that tool. We will offer this service free to our customers. Yes, when you order 6 or more units, we offer a discount. Please contact us for further details in regards to our bulk pricing. BackPackBillboards.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the “International Checkout” option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com. International shipping is currently available WORLDWIDE from BackpackBillboards.com. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses. To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php. All inquiries regarding your international order should be directed to International Checkout at: support@internationalcheckout.com. Please visit the International Checkout Customer Service page for more information and phone numbers in your area. The average time a battery will last approximately 8 hours. Of course it’s not necessary to run the lights during the daytime hours. Depending on which Backpack Billboard you buy. Our standard unit is $299.99 and the scrolling text unit is $399.99 plus shipping. We typically ship the walking billboard out on the next business day from when you place the order. Shipping takes from 2-5 days depending on where you are located. Yes. The Backpack billboard comes with a 6 month limited warranty which covers the batteries and LED lights. We also stock parts, however due to the simplicity of the design there isn’t really anything that can cause an issue. The Backpack Billboard weighs a total of 16 lbs. Because it’s worn like a backpack it’s very comfortable and easy to wear. Please see our Media Specification page for the required dimensions of the posters. We ship from our warehouse in California. Usually we can ship the same day as you place your order. FedEx is our preferred carrier and the delivery time is approximately 2-5 business days. The media should be printed on back-lit film so that the light from the LED’s will shine through the media. Most local printers should be able to print on this material, however if you can’t find someone in your area we are happy to recommend an online printer. For more information, see our Media Specification page.INTERNATIONAL ORDERS
WHICH COUNTRIES DO YOU SHIP TO?
CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?
WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?